It was awful - I wasn't given enough info on herpes ( or was given wrong info ), I didn't receive proper testing - it was pretty much you have herpes now get out and the provider wasn't very sympathetic at all - yeah, you could say that.
Initially went to planned parenthood and was told they were a few ingrown hairs and sent home. Doctor (young female) told me she was 99% sure it was not herpes, despite my flu like symptoms and sore groin.
Returned the next day when symptoms worsened and was told it was herpes. I started sobbing and the (different young female) doctor said "I understand why you're crying. If I were you, I would be crying even harder." Niiiiice. I wasn't given a type specific test, and type 1 or 2 was not mentioned. they gave me acyclovir but only about 30 seconds worth of herpes info, which i later realized not all of which was accurate.
That week while waiting for the culture test to be confirmed, I went to another clinic because I was experiencing other weird symptoms, and I wanted a second opinion on the herpes. That (older male)doctor said from a visual exam that it was definitely not herpes, it was dermatitis, and that you can't get herpes only on your pubic area, or if you used a condom for intercourse. His exam also caused me some physical pain... i won't even get into that. He called me out of the blue a week later to see how my culture came back, and was floored when it was positive. At this point I still didn't know about types, and he never mentioned it either. he seemed to think that my case was a total anomoly.
When I returned to planned parenthood months later after doing my own research and realizing I needed/wanted to find out the type, I was told by desk staff that I had type 2. I was surprised and said I had a copy of the test, and it didn't show that. They replied that because it is genital, it is type 2. I disputed this and they let me talk to a doctor. As I waited I heard them talking about me outside the door - "I know that means it's type 2 - I tried to tell her, Doctor, but she insisted." The doctor (older gentleman) told me the same. he said, and i quote, that only 1 in 10,000 genital cases are type 1. he seemed intrigued by the statistics i insited were more accurate, and after having previously claimed he disgnoses herpes all the time, he backtracked and said he usually only deals with pregnant women.
Long story short, he agreed to give me a blood test, but told me to come back to a different planned parenthood location, because the one we were at "frowned upon" blood tests for herpes. (huh?)
When I got my type 1 diagnosis by mail, it was a generic letter which read, immediately after the diagnosis, "please come in at your earliest convenience, as this could affect your fertility." luckily i realized it will not, but i went in because i wanted a copy of the numbers. none of the same people i had dealt with earlier were there, so i couldn't even address their folly. the person who further discussed my diagnosis with me that day, i don't know her title or role, told me that "since it's type 1, it will go up (here she motioned from her waist to her mouth) and just disappear."